Question 1

Can you come to my location, or do you also offer in-shop service?

Accepted Answer

Yes. You can schedule convenient mobile service at your home or workplace, and we bring our own water and power to complete the job properly. In select cases, your vehicle may also be serviced at our secured property when extended time or specific conditions call for it.

Question 2

Which cities and surrounding areas do you serve?

Accepted Answer

You can book service throughout Austin, Temple, and the surrounding Central Texas area. Primary service locations include Austin, Round Rock, Georgetown, Liberty Hill, Leander, Hutto, Bee Cave, Temple, Belton, Killeen, Salado, Harker Heights, Jarrell, and nearby communities. If you are outside the standard range, contact us to confirm availability, and travel fees may apply.

Question 3

Do you require deposits to schedule an appointment?

Accepted Answer

Yes. A deposit is required to secure all service appointments. Deposits are refundable only if cancellations are made more than 48 hours prior to the scheduled service time. Cancellations made within 48 hours will result in forfeiture of the deposit.

Question 4

How long does a typical service take?

Accepted Answer

Service times vary depending on vehicle condition and the level of service selected. Most services range from a couple hours to a full day, while advanced services such as paint correction or ceramic coating may require multiple days to complete properly.

Question 5

How do you handle appointments when weather becomes an issue?

Accepted Answer

If weather conditions do not allow for safe, proper service, you will be contacted to reschedule. We prioritize finding the next suitable appointment, and refunds for weather-related cancellations are considered only when rescheduling is not possible.

Question 6

What protection does ceramic coating actually provide?

Accepted Answer

Ceramic coating helps defend against environmental contaminants and makes routine maintenance easier, but it does not stop rock chips, deep scratches, or other physical damage. If you want a higher level of protection, additional options may be available depending on your goals.

Question 7

Can you maintain my vehicle after a coating or correction service?

Accepted Answer

Yes. Routine maintenance is one of the best ways to preserve the results of your coating or correction service and maintain long-term performance. Vehicles that receive regular care are also more likely to retain their finish quality and remain eligible for any applicable warranty coverage.

Question 8

Will paint correction remove all scratches and defects?

Accepted Answer

Paint correction significantly improves the appearance of the paint by reducing visible defects, but not all scratches can be safely removed. Some deeper defects may remain to preserve the integrity and thickness of the paint.

FAQ